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Why use Esupay App for cross-border remittance?
Esupay App is a cross-border remittance service that allows people to easily and quickly send money to friends, family, and customers abroad. Our service is trusted by users worldwide and offers low fees, fast transaction speeds, and high receiving amounts. With the Esupay App, users can complete remittance transactions with just a few clicks and track the progress of their transactions in real-time.
Why should I trust Esupay App?

Esupay was regulated by Australian government regulatory authorities ASIC & AUSTRAC, ensuring the security of client funds.
Comply with the PCI DSS standards and establish the network, application and system security.
Esupay has physical store branches all around Australia, its entity operated the remittance business successfully more than 20 years.

What identification documents do I need to prepare before registration of Esupay App?
For the first remittance, the remitter needs to prepare their basic personal information and either one of the following documents: passport, Australian driver’s license, or Photo ID. After the personal information is verified, the remitter only needs to log in with their registered mobile phone number for each subsequent remittance.
How long it takes to verify the remitter's identity?

Typically, if the identity information is in order, it takes 3-5 minutes to complete the remitter’s identity verification, depending on the compliance system of the Australian government.

What should I do if my documents cannot be scanned?

Please place the document on a flat surface, avoid obstructions, ensure adequate lighting, and make sure the edges of the document are within the scanning frame. Once the document is aligned and stable within the frame, the system will automatically scan the document.

What is the maximum amount that can be remitted per time?
You can make large-amount remittances according to the approved remittance amount,from AUD$100.00 to AUD$9,900.00.
How much can I remit per year?

The minimum limit for a single Esupay App order is AUD$100.00 and a maximum of AUD$9,900.00. There is no upper limit on how many times or how much you can send in total, but as your cumulative remittance amount increases and the compliance requirements, you may need to provide income proof. In addition, according to China’s foreign exchange management regulations, individual residents in China can receive up to 50,000 US dollars of remittances and settle to RMB per person per year.

Does the money receiving bank account need to open foreign currency business?

The money receiving bank card does not need to open the foreign currency account business, because money will arrive in RMB automatically.

Can I remit money to a company account?

Sorry, currently we don’t offer money receiving or sending services to companies. We only support remittance business from individual to individual.

Is Alipay account able to receive money?

Yes. If remittance is made to Alipay account, you need to correctly enter the account number, which is usually a mobile number or an email address. You can find the account number in Alipay App: me>profile>account number.

For the first Remittance by Alipay, you need to manually confirm to receive money. Please Navigate to ‘setting’ page of Alipay App Mini Program>Instant Payment>Name Card, follow instructions to verify identity and add bank card. After the first successful remittance, subsequent ones will be automatic.

Is it possible for the recipient to accept payments using WeChat?

Sure! The recipient can proactively set up WeChat Wallet or a bank card for priority payment reception, eliminating the need for manual confirmation upon fund arrival. Subsequent remittances will be processed automatically. The steps are as follows:
Search “WeRemit” in WeChat and access the mini program.
Click: “Receive Payments” – “Create Payment Card” – “Receive via Phone Number”.
The WeRemit mini program will prompt you to link your Mainland China ID and bank card. Please complete these configurations sequentially within the WeRemit mini program.

Can Esupay App remit other currencies?

Sure! Esupay App enables seamless remittances to over 40 countries and regions, supporting more than 20 currencies. With highly competitive exchange rates, we make it easy for users to manage multi-currency accounts worldwide.

What information is needed for the recipient?

With bank account, you need to provide: name, gender, home address, contact number(the Chinese contact number recorded under the bank account), occupation, relationship with the sender, bank account number, bank branch name, ID number, starting and expiring date of the ID. With Alipay, you need to provide: name, gender, home address, contact number, relationship with the sender, and Alipay account number.

Why is receivers’ ID needed?

As required by regulatory authorities, domestic recipients must provide their ID cards to comply with anti-money laundering regulations.
If you choose to receive money through Alipay, you can upload your ID on the Alipay operation page by yourself.

Which Chinese banks are able to receive money?

Esupay supports the receipt of payments using debit cards issued by over 500 mainstream UnionPay banks in mainland China, including the urban commercial banks, and rural credit cooperatives.

Can Esupay Support Currencies for Top-up?

Sure! You can add multiple currencies to your Esupay account, including commonly used ones such as US Dollar (USD), Euro (EUR), British Pound (GBP), Australian Dollar (AUD), Singapore Dollar (SGD), and Hong Kong Dollar (HKD) and Others.

How to Top Up?

Log in to your Esupay account.
Select the currency you wish to top up.
Choose a top-up method — the system will generate transfer details and a payment interface.
Follow the instructions to complete your payment and wait for the funds to arrive.
Funds are typically credited within 1–2 business days.

Currency Exchange Process

Log in to your Esupay multi-currency account.
Select the currency balance you wish to convert.
Click the “Exchange” button.
Enter the amount and review the exchange rate.
Confirm the exchange — in most cases, the converted funds will appear instantly in your target currency balance.

How is Esupay’s Rate and Fee compared with banks and other remitters?

Esupay greatly reduces the cost of remittance to just 1/10 of the traditional transfer fees.
According to the World Bank and some remitters, the average global transfer fee is currently 7.45% of total transfer amount. This is a high fee that can make it expensive for people to send money to friends, family, and business partners abroad. At Esupay, we are committed to offering affordable and transparent pricing, so our users can save money while enjoying fast and reliable service.
Only charge AUD 5.00 as the fee per transfer. Unsuccessful remittances, we will refund the fees.
Fixed exchange rates
Recipients will receive certain amount of funds.
Competitive exchange rates, sometimes better than bank prices.

How does Esupay guarantee the security of the remittance?

Over 20 years of operating history and an almost flawless business reputation.
Comprehensive government regulation and franchise licensing in Australia and other countries/judicial subject.
Anti-money laundering and compliance requirements for daily operations.
Strictly abide by Australia laws and regulations to protect the privacy of the remitters
Applied PCI DSS certification.Our security mechanism is recognized by international authorities.
Legal and compliant mainstream third-party remittance channels.
The entire process is trackable after you make a transfer on our App, leaving you with no worries.

Does this Bpay solution has limit of amount?

It just depends on the bill figure of your university tuition, no impact on your USD 50,000 annual quota.

Can we use CNY to convert to AUD to pay it directly?

Yes, we use China Unionpay account to collect your CNY in China and convert to AUD by the bank of China rate, then pay to your tuition Bpay account by Bpay Australia.

Dose this solution have any fee?

No fee, just market floating foreign exchange rate.

Does it cover all universities across Australia?

Sure, it covers all universities, colleges and academy institutions in Australia.

Does it cover other bills like rental and living expenses?

Yes, it covers.

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Live FX, low fees, all-day tracking for iOS & Android.
Thousands send money worldwide with Esupay daily.

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